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Ask Erin

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Erin chatbot

Hi! Im Erin, an automated LegalShield representative here to assist you with any questions you may have.

How do I contact my Provider Law Firm?

  • Members can call their law firm right from the MyLegalShield mobile app. (Apple and Android) Or you can call your law firm by dialing the toll-free number on the front of your membership card. A customer service representative will ask you what type of legal matter you have, verify your address and phone numbers (parties involved in your matter) and forward your information to the appropriate lawyer at your provider law firm.